Support | Blok

We have grouped your most asked questions into easy to navigate categories, listed below. Alternatively, you might wish to try the ‘fast search’ above to find an answer to your question.

Or if you were unable to find a suitable answer through the support section or require further assistance, you can contact the Blok team through:

Our Live Chat website service between the hours of 9am-4pm (UK time) Monday-Friday
Leave a message through our Contact page form
Email us via technical@monitoraudio.group
Call us on +44 1268 740580

Product Information

Where can I download the Stax 2G Brochure?
Where can I download the Stax 2G Quick Start Guide?
What finishes do you offer?
Can I mix and match finishes?
How strong are the shelves?
What are the full specifications?
Where can I download the Stax 1G manual?

Assembly

What's included in the packaging?
How do I assemble my Stax 2G rack?
How can I take care of my Stax 2G rack?
How do I unbox the Stax 2G?
How do I fill the shelf supports with a mass-fill material?
What is the internal capacity per shelf support?
Should my rack be placed on hard floor or carpet?
Is your furniture self-assembly or delivered assembled?
Can I rearrange the shelf order in my hi-fi rack?
How tall can my Stax 2G rack be?

Purchase, Delivery, and Returns

Where can I purchase Blok products?
Where does your online store deliver to?
How long do deliveries take?
Can I track my order?
Where do I register my products?
How do I return my online order?
How do I return an order from a retailer?
What payment methods do you accept on your website?
Do you offer flexible payment options?

Warranty

How long does my warranty last for?
Who do I contact regarding the warranty?