All purchases of Blok in the UK are backed by a 30-Day Returns Guarantee.
In the unlikely event that you are unsatisfied with your purchase, you can contact us to arrange a return, which would be free of charge, as long as your purchase is returned complete and in perfect condition within its original packaging.
Please allow up to 21 days for your full refund to appear following collection of your purchase. This policy is in addition to your statutory consumer rights.
Submit your request for a return/warranty to the following email: blok@monitoraudio.group
Submit your request for a return/warranty to the following email: blokhifi@lenbrook.com
You would require the order number and email address used for the order.
If you were unable to find an answer to your query in our support section or you require any further assistance, you can use our Live Chat service between the hours of 9am-4pm (UK time) Monday-Friday, leave a message via our Contact page, email our technical team at technical@monitoraudio.group or give us a call on +44 1268 740580.